Bullettin n. 1/2011
June 2011
CONTENTS
  • Section A) The theory and practise of the federal states and multi-level systems of government
  • Section B) Global governance and international organizations
  • Section C) Regional integration processes
  • Section D) Federalism as a political idea
    • Aquino GuimarćesTomas de; Odelius Catarina Cecilia; Medeiros Janann Joslin; Vargas Santana Joćo Augusto
    Management Innovation at the Brazilian Superior Tribunal of Justice
    in American Review of Public Administration (The) , May 2011; 41 (3) ,  2011 ,  297-312
    We describe administrative reform involving management innovation undertaken at the Superior Tribunal of Justice, Brazil’s highest appellate court for infra-constitutional cases. The innovation is the introduction of a new management model based on strategic planning and a process management approach to work processes. Introduction of the new model has been supported by the use of information technology and project management techniques. Qualitative methods were used for data collection and analysis. Findings reveal that the innovation is contributing to the development of a systemic overview of key processes, reducing the fragmenting effects of the division of work activities within the Tribunal. At least three new organizational routines or capabilities have been developed as a result of the innovation studied: Electronic Court Management, Project Management, and Process Management. The paper contributes to knowledge about court management, a field that has received little research attention in the public administration literature.
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